Home Insurance

Call 0344 776 5399

After careful consideration, we have decided to withdraw from the home
insurance market. As a result, we will no longer offer home insurance policies
beyond August 15, 2024.

Current coverage will remain valid until its renewal date, and customers will
still be able to manage or modify policies as usual. If you have any questions
or need assistance, our customer service team is available at 0344 776 5324

Christmas Opening Hours

Date Claims Team Existing Claims New Claims
23rd Dec 9am – 6pm CLOSED 24/7
Christmas Eve 9am – 5pm CLOSED 24/7
Christmas Day CLOSED CLOSED 24/7
Boxing Day 9am – 5pm CLOSED 24/7
27th – 29th Dec 9am – 8pm 9am – 5:30pm 24/7
30th Dec 9am – 6pm CLOSED 24/7
New Year’s Eve 9am – 6pm CLOSED 24/7
New Year’s Day CLOSED CLOSED 24/7
2nd – 3rd Jan 9am – 8pm 9am – 5:30pm 24/7
  1. Date
  2. 23rd Dec
  3. Christmas Eve
  4. Christmas Day
  5. Boxing Day
  6. 27th – 29th Dec
  7. 30th Dec
  8. New Year’s Eve
  9. New Year’s Day
  10. 2nd – 3rd Jan
  1. Claims Team
  2. 9am – 6pm
  3. 9am – 5pm
  4. CLOSED
  5. 9am – 5pm
  6. CLOSED
  7. 9am – 8pm
  8. 9am – 6pm
  9. CLOSED
  10. 9am – 8pm
  1. Existing Claims
  2. CLOSED
  3. CLOSED
  4. CLOSED
  5. CLOSED
  6. 9am – 5:30pm
  7. CLOSED
  8. CLOSED
  9. CLOSED
  10. 9am – 5:30pm
  1. New Claims
  2. 24/7
  3. 24/7
  4. 24/7
  5. 24/7
  6. 24/7
  7. 24/7
  8. 24/7
  9. 24/7
  10. 24/7

Which customer portal would you like access to

As you may have seen in the press Debenhams brand was recently acquired by another retailer. You can find out morehere

Or