Taking the stress out of making a claim

Stress  |  By

Many people see the start of spring as a time to celebrate that winter is over but while car accidents can occur at any time, they are especially common during the spring. There are several reasons why this happens, but could be partly due to the increased number of travellers during this season.

Did you know?

There were over 22,000 casualties on UK roads between April and June in 2018. And while this was slightly down on 2017, it’s still way too many.

So, what should you do if you’ve had an incident?

Whether it’s a small bump or a more serious collision, having a car accident can be very upsetting. However, there are a few things you can do to be safe and, also gather the right information to make a claim:

  • It’s very important that you report a claim as soon as possible, but when it is safe to do so
  • Remain calm and don’t accept liability at the scene of the incident
  • Exchange details with the other party. Remember to include names, phone numbers and addresses, make, model and registration number of the vehicle, and their insurer details
  • Take down details of any witnesses or police officers that attended the scene
  • Take photos if you can, of all vehicles, damage, the road, and conditions

had an incident?

How do I report a claim quickly and easily?

Well, there are several ways you can report a claim but it’s very important that you do as soon as possible. Even if you don’t intend to make a claim it’s best to report it, especially if someone else is involved.

The Somerset Bridge Limited Claims Team is available to support you 24/7 and you can speak to them by calling 0344 840 9537. If you have your policy details and incident details to hand, this will speed up the process. Don’t worry if you don’t – your address, car registration, etc. will be just as useful.

If easier, you can also report a claim via this link online. Here you can fill in the main details of the incident in a matter of minutes, and one of our claims handlers will call you back ASAP.

So, what happens next?

We understand that making a claim can be stressful and we are committed to providing excellent service, as is our partner company Somerset Bridge Limited, where claims are handled by an experienced claims handler, who will guide you through the process.

Finally, beware of Claims Management Companies (CMCs)!

Be careful when you search for us on the internet. There are companies out there pretending to be us and you could end up giving all your details to a Claims Management Company who may only be interested in arranging expensive hire cars and passing you to a personal injury solicitor. Whilst their service might sound great, you may be left in the lurch if your claim isn’t straightforward. Watch out for misleading ads on your internet search and be sure you’re on the right page, or that you call us on one of the numbers above.

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